Privacy policy

In short

This website does not collect or store your personal details. The booking form only writes a WhatsApp message for you, and nothing is sent until you press send in WhatsApp yourself. The site uses no cookies, no analytics and no advertising trackers.

Who is responsible

This website belongs to Dr Sunit Kumar Pani, orthopaedic surgeon. Dr Pani decides how the information described here is used, and can be reached at either clinic:

• Bhubaneswar: N-4, Indradhanu Market Road, IRC Village, Nayapalli, Bhubaneswar, Odisha 751015 · +91 72890 96509 (call or WhatsApp)
• Balasore: Gopalgaon, Balasore, Odisha 756001 · +91 82809 14396 (call or WhatsApp)

What the booking form does

The form asks only for the clinic you want to visit, what is troubling you and a preferred day. It does not ask for your name or phone number. When you press “Send on WhatsApp”, your phone or computer opens WhatsApp with a message already written from those details.

The details stay on your own device until then. They are not sent to this website, and the website keeps no copy of them. You can read or change the message in WhatsApp before sending it, or simply not send it.

What happens to your message

Once you send it, the message goes only to the WhatsApp number of the clinic you chose. The clinic uses it to arrange your appointment and to contact you about your care. It is not sold, shared for marketing or used for anything else.

WhatsApp is run by Meta, and WhatsApp’s own privacy policy applies to the message while it is being sent. The same applies when you call or message either clinic number directly.

What this website does not do

• It does not set cookies.
• It does not use analytics or count individual visitors.
• It does not show advertising or use advertising trackers.
• It does not load fonts, scripts or images from other companies. Everything on the page comes from this website.

Links to Google Maps, WhatsApp, LinkedIn, Instagram, Facebook, X, Google Scholar, ResearchGate and Cureus take you to those services. Once you follow a link, that service’s own privacy policy applies.

Medical records

Notes, scans and reports from your consultation are kept by the clinic as confidential medical records, as the law requires. They are separate from this website and are never published on it.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask to see the personal details the clinic holds about you, ask for them to be corrected or updated, and ask for them to be erased where the law allows. Some medical records have to be kept for a set period. You can also ask the clinic to stop contacting you at any time.

To make a request, call or WhatsApp either clinic number above. If you are not satisfied with the reply, you can complain to the Data Protection Board of India.

Children

If the patient is under 18, a parent or guardian should fill in the booking form or contact the clinic on their behalf.

Changes to this policy

If this policy changes, the date at the top of this page will change too.